Privacy Notice
This notice explains how personal data is processed when you visit this website and use the contact form.
1. Controller
priocare GmbH, Dornierstr. 16, 89231 Neu-Ulm, Germany
Phone: +49 7352 294 250
Email: service@priocare.eu
Represented by Managing Director Nihat Ergin
2. Website access
When you access the website, the hosting provider processes technically necessary connection data to deliver the site, maintain stability and defend against attacks.
The legal basis is Article 6(1)(f) GDPR based on the legitimate interest in secure and functional website operation.
3. Contact form and email communication
When you use the form, we process the information you provide, such as company, contact person, business contact data, country, quantity estimate, condition notes and message, in order to review and answer your inquiry.
The inquiry may be transmitted through server-side SMTP delivery to service@priocare.eu. Data required for message delivery is processed for that purpose.
The legal basis is Article 6(1)(b) GDPR where the processing serves the initiation of a business relationship, supplemented by Article 6(1)(f) GDPR for the structured handling of B2B inquiries.
4. Required fields and safety information
Required fields are necessary to avoid follow-up friction and to assess safety-sensitive battery returns appropriately.
Specific notes about swollen, leaking or thermally damaged batteries are used solely for safe handling of the inquiry.
5. Retention period
We retain inquiry data only as long as needed for review, follow-up communication and any applicable legal retention or documentation duties.
Data is deleted or anonymized once the purpose no longer applies and no legal retention requirement remains.
6. Recipients
Recipients may include responsible internal teams, technical hosting or delivery providers and, where necessary, named handling partners involved in reviewing your inquiry.
Your data is not shared for third-party advertising purposes.
7. Your rights
Subject to the statutory requirements, you have rights of access, rectification, erasure, restriction of processing, data portability and objection to processing based on legitimate interests.
You also have the right to lodge a complaint with a data protection supervisory authority.
8. No automated decision-making
No automated decision-making within the meaning of Article 22 GDPR takes place.